Terms of Service

These Terms govern your access to and use of Embroidery Courses, including purchases, refunds, and limitations of liability. By using the website or purchasing a course, you agree to these Terms.

Quick tip: Use the table of contents above. Sections are linkable and keyboard-friendly.

Acceptable Use

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You may access and use Embroidery Courses for personal, non-transferable educational purposes. You agree not to:

  • Share accounts, passwords, or grant access to anyone else.
  • Copy, redistribute, resell, sublicense, or publicly post any course content.
  • Use the service in a way that disrupts, damages, or impairs the platform (including attempts to probe or scan for vulnerabilities).
  • Misrepresent your identity or your affiliation with any person or entity.

You are responsible for safeguarding your credentials and for all activity under your account. If you suspect unauthorized access, notify us immediately.

License note: Purchasing a course grants you a limited license to view materials within the platform. It does not transfer ownership of any intellectual property.

Purchases

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Prices are displayed in USD unless otherwise stated. Taxes or fees may apply depending on your location and payment method. When you complete a purchase, you authorize us (or our payment processor) to charge your selected payment method.

Access to digital course content may be granted immediately after successful payment. If a payment fails, access may be suspended until the issue is resolved.

Promotional pricing and coupons may be time-limited and subject to additional terms shown at checkout.

Billing
Charged at checkout
Access
Digital delivery
Receipts
Email confirmation

Refunds

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We offer a 14-day refund from the purchase date if less than 20% of the course is completed. Completion is measured by lesson/video progress and download activity where applicable.

To request a refund, submit the refund form below. Refunds are typically processed to the original payment method. Processing time may vary depending on your bank or card issuer.

Refunds may be denied if we detect abuse (e.g., excessive refund requests, repeated purchase-refund patterns, or distribution of materials).

Refund request
14-day window • under 20% completion • confirmation sent by email
Session timer: 00:00
If you have it from your receipt.
Do not include passwords or sensitive payment details.

Liability

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Embroidery Courses is provided “as is” and “as available”. We do not guarantee uninterrupted access, error-free operation, or that content will meet every user’s expectations.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid for the relevant course(s) in the 12 months preceding the event giving rise to the claim.

Important: Some jurisdictions do not allow certain warranty disclaimers or limitations of liability. In those jurisdictions, the above limitations apply to the fullest extent permitted.

Privacy & Data

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We process basic account, purchase, and usage information to provide access to courses, improve the platform, and support customers. We may use cookies and similar technologies for preferences, analytics, and security.

You can manage cookie preferences via the cookie banner. For support requests, we may ask for information necessary to verify your purchase.

Contact

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Questions about these Terms, purchases, or refunds:

Phone
+1 (415) 702-9384